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Serving Austin (Onion Creek/far south) · ZIP 78747

Plumber in Onion Creek, Austin 78747

If your water bill jumped or you hear water running when nothing is on, a quick check at the meter can tell you a lot before you call.

Check the water meter before you call

  • 1Turn off all faucets, appliances and irrigation.
  • 2Find the meter (often in a box near the street) and note the reading or leak indicator.
  • 3Wait 30–60 minutes without using water.
  • 4If the reading changed, water is leaking somewhere — note how much.

If you smell gas, see sparks or face immediate danger, leave the home and call 911 or your utility from outside.

Questions

What does the leak indicator look like?

Many meters have a small triangle, star or dial that spins when any water flows. If it moves with everything off, something is leaking.

The meter moved but I see no water. Now what?

The leak could be in a wall, under a slab, at a toilet or in the yard line. Share your meter result on the call.

Is the meter box safe to open?

Use care — lids can be heavy and boxes can hold insects. Don't force a locked or damaged lid; your utility can help.

Related services

Call if the meter moved with everything off, or you see damp spots or stains.

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